Saturday, January 13, 2007

Quick Tip?

As I flipped through the on-screen TV Guide (my second favorite Comcast feature next to HBO OnDemand), I noticed something a little different. The bottom sixth of the screen was devoted to giving me a Quick Tip about the guide feature. [I] can get more listings. Great! A listing of five shows on consecutive channels (only three channels currently because of the quick tip at the bottom) is good, but seven or eight would be even better. I followed the on-screen instructions and set the guide cell height to single and pressed exit on my Comcast remote to exit setup and confirm my settings. This adjustment was on track to give me seven channels worth of information per screen, but the bottom two were now covered by a new quick tip telling me I could customize my guide screen. Nowhere in the customization menu was there an option to turn off the Quick Tips. To summarize, Comcast basically lied by telling me I could get more listings. The tip should have said Go back to the number of listings you had before we decided to pretend to have useful information. Crushed as I was by being deceived, I was looking forward to learning about new features of the guide (color customization, flip bar timeout, channel entry behavior, etc.) so everything seemed to even out. Then this morning the quick tips were gone. In The Womb. Multiples. Sunday 8P et/9 pt next to a National Geographic Channel logo. Seriously Comcast? Its bad enough that I have to watch your advertisements for OnDemand programs after I am already in the OnDemand menu, but now do I really have to watch you advertise programs while Im browsing through the catalog of available programs? Im already there. Im not the target market. Quit trying to sell me. In theory Ive already paid my bill. You have my money. I know Comcast is getting paid to put up these advertisements, but come on. Is that the best they could put together? Theyre making too much money to put forth garbage like that. At the very least put up ads for programs in some way related to ones I already watch. Just show some effort, thats all Im looking for (other than a return to my ad-free TV Guide and access to that channel that plays constant reruns of Legends of the Hidden Temple, Double Dare, and Global Guts). I suppose Id also like a little more honesty; replace quick tip with continuous bullshit.

0 comments:

CMS and SEO Software is provided by Emergency Soft Software Development Company
XML Sitemap is generated by Sitemap Writer Pro
RSS Feed is created by RSS Channel Writer